Privacy Policy

Divya Home Logistics Packers and Movers makes every effort to ensure that all services are carried out with the highest level of care and professionalism. However, by using our services, you agree to the following terms and conditions:

1. Service Liability
   While we take utmost care in packing, handling, and transporting your goods, Divya Home Logistics Packers and Movers shall not be held liable for any loss, damage, or delay caused due to unforeseen circumstances, including but not limited to natural disasters, accidents, traffic conditions, strikes, or acts beyond our control.

2. Valuation of Goods
   Customers are responsible for declaring the accurate value of their goods before transportation. In case of loss or damage, compensation (if applicable) will be based on the declared value and agreed terms.

3. Insurance Coverage
   We strongly recommend customers opt for transit insurance. Divya Home Logistics Packers and Movers will not be responsible for any claims unless insurance has been taken and processed as per the insurer’s terms.

4. Packing and Handling
   We use industry-standard packing materials and techniques; however, fragile and valuable items must be declared in advance. The company shall not be liable for damages to items not properly disclosed.

5. Delivery Timeline
   Estimated delivery timelines are provided for convenience and may vary depending on route conditions, weather, and other external factors. Delays do not qualify for compensation unless explicitly agreed in writing.

6. Prohibited Items
   Customers must not include hazardous, illegal, or restricted items in the shipment. The company is not liable for any legal consequences arising from such violations.

7. Third-Party Services
   In certain cases, services may be executed through third-party vendors or partners. Divya Home Logistics Packers and Movers is not directly liable for any issues arising from third-party services.

8. Claims and Disputes
   Any claims for loss or damage must be reported within 24–48 hours of delivery. All disputes are subject to the jurisdiction of the local courts where the company operates.

9. Information Accuracy
   While we strive to keep all information accurate and up to date, Divya Home Logistics Packers and Movers makes no warranties regarding completeness, reliability, or accuracy of information on our website or promotional materials.